Grosvenor Casinos: A Review of Offers, Bonuses and Promos

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Grosvenor Casinos
75%
Portometer 7.5 out of 10

  • £5 min deposit (except PayPal) and £5 min withdrawal
  • Most withdrawals within 15 minutes
  • Choice of mobile apps for different betting products

NEW CUSTOMERS ONLY. MIN DEPOSIT £20. MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 30X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS. MAX WIN £2,000. T&C's apply

Grosvenor Casinos Review Intro

Grosvenor Casinos is a brand that operates physical casinos as well as on online site for convenient play at any time. The online site for Grosvenor Casinos is a good option for players seeking a reliable and straightforward online gaming experience. It has a wide selection of games, including slots, casino tables, sports betting, and poker, and the welcome bonus is decent too. We thought the best feature was the very fast withdrawals, though there’s plenty to attract players to Grosvenor Casinos, without a doubt. 

Our Grosvenor Casinos Review Score

We rated Grosvenor Casinos according to our experiences as players on the site. See the site’s scores to find where we thought Grosvenor Casinos performed well, and where we felt it could use improvement. 

Welcome Offer Rating 8 / 10
Existing Player Promotions Rating 8 / 10
Product Rating 7 / 10
Branding Rating 7 / 10
User Experience Rating 7 / 10
Additional Games Rating 8 / 10
Mobile Rating 8 / 10
Responsible Gaming Rating 7 / 10
Jackpots Rating 8 / 10
Payment Methods Rating 8 / 10
Depositing Rating 7 / 10
Withdrawing Rating 8 / 10
Customer Support Rating 7 / 10
Overall Score 7.5 / 10

Grosvenor Casinos ranks #48 out of 878 sites on BingoPort!

Grosvenor Casinos Pros & Cons

Here are the main pros and cons we found when playing on Grosvenor Casinos. Get a snapshot view of the site here. 

  • £5 min deposit (except PayPal) and £5 min withdrawal
  • Most withdrawals within 15 minutes
  • Choice of mobile apps for different betting products
  • Welcome offer has a £20 minimum deposit
  • App gaming is split across several apps

Grosvenor Casinos New Customer Welcome Offer

Grosvenor Casinos
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Grosvenor Casinos

Deposit £20, play with £50

Grosvenor Casinos is a brand that operates physical casinos as well as on online site for convenient play at any time. The online site for Grosvenor Casinos is a good option for players seeking a reliable and straightforward online gaming experience. It has a wide selection of games, including slots... Read the full Grosvenor Casinos review

NEW CUSTOMERS ONLY. MIN DEPOSIT £20. MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 30X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS. MAX WIN £2,000. T&C's apply

NEW CUSTOMERS ONLY. MIN DEPOSIT £20. MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 30X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS. MAX WIN £2,000. T&C's apply

Grosvenor Casinos Offer Breakdown

There is a great welcome offer available for players who join Grosvenor Casinos via BingoPort! When you make your first deposit, providing it is £20 or more, you can get a £30 bonus! This is a fixed amount bonus, and will not change depending on your deposit amount. It is unfortunately not available on deposits made through PayPal, and the bonus comes with a 30x wagering requirement. The bonus lasts 30 days before it expires, and the maximum you can win from the bonus is £2,000. You will need to select the offer in the cashier when you make your first deposit if you want to claim the bonus; it will not be added automatically. 

Grosvenor Casinos Welcome Bonus Our Verdict

This is quite a good welcome offer, giving new players a £30 bonus on a £20 deposit. It’s a generous bonus amount, and the 30-day expiry is very reasonable. Even better is the 30x wagering requirement, which is definitely on the low side for a slots welcome offer. The downsides to this offer are definitely the minimum deposit of £20, when the site minimum is just £5, and the fact that PayPal deposits are excluded. We’re not thrilled to see a win cap on the bonus, but at £2,000 for a £30 bonus, at least it’s quite high. Overall, this is a great offer from Grosvenor Casinos; it’s a generous bonus amount with reasonable T&Cs, providing you don’t mind the higher deposit needed to qualify. 

Grosvenor Casinos Welcome offer rating: 8 / 10

Using The Grosvenor Casinos Welcome Bonus

Here’s how to become a member at Grosvenor Casinos and claim your first deposit offer: 

1. Click ‘Join’ and fill in your details to create an account. 

2. Go to the site cashier when you are ready to deposit. 

3. Select the welcome offer, and enter your deposit amount (must be £20+ and not PayPal to qualify for the welcome offer). 

4. Complete the transaction to deposit your money and receive your bonus. 

Grosvenor Casinos Welcome Bonus Terms

NEW CUSTOMERS ONLY. MIN DEPOSIT £20. MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 30X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS. MAX WIN £2,000. T&C's apply

Show full terms

Hide full terms

 The ‘Welcome Offer’ offer is open to new Grosvenor Casinos customers who register through this promotional page and make an eligible first deposit online.By claiming this offer, you will no longer be eligible for any other welcome offer.In order to qualify, customers need to make their first deposit of minimum £20 by selecting the offer available in the cashier to receive a £30 casino games bonus.The minimum deposit is £20.This promotion is not available to customers who open new accounts and their first deposit using Paypal.Only a selection of games are allowed in this promotion and playing them only will contribute towards the promotion’s targets and/or wagering requirements click here to view the allowed game list.The £30 bonus will be credited as a non-withdrawable bonus with thirty times (30x) wager requirements.Maximum amount that can be converted from bonus to cash is £2000.The requirements are as follows:The Deposit + Bonus amount needs to be wagered thirty times (30x) before any winnings can be withdrawnThe maximum deposit to receive full available bonus = £20. If you deposit more than this only the max eligible amount will be taken into account for wagering purposes EG; 50% up to £100 reload bonus – Max deposit for full bonus is £200. But if you deposit £300, the remaining £100 would be ringfenced from wagering requirements.Wagering contributions will differ depending on the game played. Please see details below:

Games Contributions
Slots | 100%
All Live Casino games including Game Shows | 10%
Jackpot and Progressive games | 50%
**Low risk bets on Roulette games:
No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

Only one welcome offer per player, household and IP address is permitted.Games on Poker Games, side games on the Grosvenor Poker client or Sportsbook bets do not count towards this promotion.If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.Customers have 30 days from the moment the £30 bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.The bonus is only available to players that have registered from one of our permitted and licensed jurisdictions.In any dispute, the Grosvenor Casinos management decision will be final.This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice. This be without prejudice to any customer who has already placed a qualifying bet. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.

General terms and Conditions

The promoter is Rank Interactive (Gibraltar) Limited (referred herein as 'us', 'our' and 'we').Unless stated otherwise, any reward is non-exchangeable, non-transferable and no cash alternative is offered.Our decision regarding any aspect of the Promotion is final and bindingWe accept no responsibility for entries not successfully completed due to a technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind.The Promotion is not available in conjunction with any other offer or promotion on this website.Should it be required as part of our normal regulatory obligations, we may at any point before, during or after the Promotion, ask you for a valid proof of identity, such as a passport and/ or proof of address, to verify your identity, age and residency. If, following review of your documents it is identified that you have breached the general terms and conditions of our website(s), you will automatically be excluded from the Promotion and we will forfeit any prizes that have already been allocated or awarded to you, without compensation.Participants whose accounts with us have been closed or suspended or who are found to have multiple accounts when the Promotion has ended will have their prize forfeited.Customers who have been previously advised that they are not entitled to receive bonuses will not be able to participate in this promotion. If a customer is able to participate as the result of an error, we will remove any bonus and associated winnings.We may be required to place restrictions on your account as part of our regulatory obligations, which may in turn affect your ability to take part in new promotions or offers. If you have already opted in or is wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.We will remove any bonus and associated winnings from a customer found to be in breach of these terms and conditions or suspected of fraud.We reserve the right to void, withdraw, cancel, suspend, or amend the Promotion where it becomes necessary to do so. This will be without prejudice to any participant who has already placed a qualifying bet.We will remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to, using promotional funds inconjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.These terms and conditions and the Promotion are governed by English law. If any entrants to the Promotion wish to take court proceedings, then they must do this within the courts in England.The Promotion is also subject to our General Terms and Conditions, and all communications subject to our Privacy Policy which can be found here.

Grosvenor Casinos Technical Specifications

Site Name Grosvenor Casinos
Welcome Offer

1st Deposit Bonus 30,000 pts
No Deposit Bonus None
Free Bingo No
Promotions Yes
Min. Deposit £5
Min. Withdrawal £5
Deposit Methods
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
  • Paysafe Card card icon
  • Apple Pay card icon
Established 2007
UK Gambling Commission License number 57924

Grosvenor Casinos Review: Existing Player Promotions

There are tonnes of promotions available on Grosvenor Casinos for players to claim. Most of them are long-running offers that you can qualify for regularly, but you can also sign up for emails and texts when new promotions go live. The offers range from prizes for ranking in competitions, seasonal themed promotions, Drops & Wins jackpots, and treats for playing. There’s a good variety, and they have a range of entrance requirements, so you’re likely to find something that suits you. Offers can be viewed all together, or you can choose just poker promotions or just sport promotions, though there are fewer of these. 

Hi-Lo Daily Prizes – You can play this game for free once per day to win non-cash prizes! It’s a fun little reward for coming online, and we always love to see something for free. 

Daily Bet & Get – Wager £10 or more daily and you can get 5 free spins as a reward. If you play three days of the week, you’ll get a spin on the Wheel of Wins for a prize. 

Monster Wins – This seasonal Halloween themed offer has £40K in tournament and jackpot drop prizes to be won during October. 

£5,000 Prize Draw – Opt in, stake £10 on selected slots, and you’ll get an entry to the prize draw to win a share of £5K. 

Grosvenor Casinos Existing Player Promotions rating: 8 / 10

Grosvenor Casinos Product Review

Grosvenor Casinos is a very easy site to use, though brand-new casino players may find it a little intimidating. It isn’t a soft-looking site; it keeps things sporty and practical. Despite this, the site is easy to find your way around; the nav bar lets you find each different game section quickly, and promotions and support are listed there too. It’s a big site, but the design means that it doesn’t feel overwhelming, especially seeing as the games are broken down into different categories. The site works without any problems, and we found navigating around to be a very smooth experience. It was always clear where we needed to go! 

Grosvenor Casinos Product rating: 7 / 10

Grosvenor Casinos Branding Review

The colour scheme on Grosvenor Casinos is a sporty navy and mint-green, keeping things fairly neutral. It looks modern and tidy, and what little artwork there is is quite generic. In terms of layout, Grosvenor Casinos is quite standard; there’s a nav bar across the top that leads you to the game catalogues, promotions, or support, and then most of the pages feature tiles offering promotions with the games listed below. It’s not an unusual layout, and it makes it very clear where to go for games, offers, and more. Grosvenor Casinos’ design doesn’t do anything particularly innovative or outstanding, but it looks decent and it works very well. If you don’t care much for themed artwork and prefer to keep things more business-like, Grosvenor Casinos is a great pick. 

Grosvenor Casinos Branding rating: 7 / 10

Grosvenor Casinos User Experience Review

We found no problems playing on Grosvenor Casinos. Everything was clearly signposted to help us find our way around, and all of the links worked fine. We had no difficulty accessing info on responsible gambling, contacting support, depositing, or getting on to the games. Even playing on mobile was easy, both on the website and on the app. Technical issues are not something you’re likely to run into on this site, but if you do, there’s a live chat service to get you instant support from the customer service team. All in all, Grosvenor Casinos makes for a very easy site to use, even if you’re not super experienced. 

Grosvenor Casinos User Experience rating: 7 / 10

Grosvenor Casinos Jackpots

There is an entire section on Grosvenor Casinos’ games catalogue just for jackpot slots. We were very impressed by the range, which is further divided into Daily Jackpots, Jackpot King, Mega Jackpots, Jackpots at Grosvenor, and All Jackpots. There is a big selection, and jackpot games from several different providers are offered, making this one of the better jackpot collections we’ve seen. Daily jackpots add a fun time limit for the pot to be won, and there are plenty of very popular jackpot games available. If we could make one improvement, we’d like to see the jackpot amounts displayed before you enter the game; it makes it easier to see where the biggest prizes currently are! 

Grosvenor Casinos Jackpots rating: 8 / 10

Grosvenor Casinos Slot Games Review

With around 1000 slot games to choose from, players will be able to enjoy plenty of variety on Grosvenor Casinos. The Slots section has a sub-menu with lots of different categories to help you filter through the games; choose from originals, popular games, new releases, classic slots, a top 20 list, hidden gems, Megaways, and more! This is a fantastic range of options, and it’s nice to see more than just popular, new, and jackpots advertised. We particularly enjoyed the Top 20 list, which are chosen based on their Return to Player and their popularity with Grosvenor’s players. There were some classics here, but also some surprising titles that we’d not played before. 

Grosvenor Casinos Casino Gaming Tech Review

Grosvenor Casinos’ site is run by Rank Interactive, the same company behind other big-name brands like Mecca Bingo. Of course, Grosvenor Casinos has a chain of brick-and-mortar casinos, but if you’re looking for more flexibility when you play, the online site is a great fit. Rank run more than 80 online brands and 112 casino and bingo venues, so you can rest assured that they are legitimate, experienced, and capable as a gambling provider! Their UK sites are all properly licensed by the UKGC, including Grosvenor Casinos, so you know that they are checked for security, fairness, and supporting responsible gambling. 

Grosvenor Casinos Top Slot & Games

Chronos Joker

This dark and mysterious slot has some exciting special features. Multipliers trigger randomly, and there are three clever respin rounds- Spins of the Future, Spins of the Present, and Spins of the Past. These offer multipliers which may increase, decrease, or stay the same depending on which round you get. The respins keep going until you win!

Chronos Joker

Gonzo's Quest

Join Gonzo on his quest for gold, and discover your own riches with this beautifully-designed slot. Make a match and the symbols will fall away, letting new ones drop into place for cascading wins. The wins will multiply each consecutive drop of the avalanche!

Gonzo's Quest

Reel Rush

This funky, colourful game somewhat resembles classic 8-bit video games with square-shaped fruits covering the reels. Hit a winning combo and the reels will spin again for another chance to win, and this can happen up to 5 times. Manage to get 5 respins and you'll trigger a Free Spins round with a huge 3125 ways to win!

Reel Rush

Twin Spin

Each time you spin, two reels will 'twin' themselves to become identical! If you are lucky, you might even end up with three, four, or five reels 'twinning' for an even bigger chance to win. The slot is themed with Las Vegas stylings- neon colours and classic fruit machine symbols bring this game to life.

Twin Spin

Grosvenor Casinos Additional Games rating: 8 / 10

Grosvenor Casinos Mobile and App Review

Grosvenor Casinos’ online site gives you the flexibility that playing at one of their actual casinos lacks, and playing on mobile just takes that even further, allowing you to play anywhere, any time. You can play on mobile by going to the website, but if you prefer to download an app for convenience, you’ll find that there are actually four available for Grosvenor Casinos. One handles online slot games, one is for online poker games, one is for live poker, and the last is for sports betting. We were quite surprised that Grosvenor had decided to split their products out across separate apps like this, as it’s not something we’ve seen done to this degree before. Usually, multi-product sites include all their options in the same app, or at most split them across two. We went for the online games app, and found it a very handy way to access the games we liked. 

Grosvenor Casinos Mobile rating: 8 / 10

Grosvenor Casinos Responsible Gambling

When you visit the Safer Gambling section on Grosvenor Casinos, you’ll find it split between Tools and Support, which is a nice way to organise it. Under ‘Support’, you’ll see links to resources, charities, and other services who can help with gambling responsibly or problem gambling. If you go to ‘Tools’, you’ll find the following choices available to use: 

Net Deposit Limits – This will cap how much you are able to lose daily, weekly, or monthly before you are stopped from playing. It calculates the difference between your deposits and withdrawals to do this. 

Reality Check – A tool to help you keep track of time. It will pop up during game sessions to remind you to check in with yourself. 

Take a Break – Lock your account for 24 hours up to 6 weeks to take some time away. Once locked, your account cannot be opened until the specified time has passed. 

Self-Exclusion – Lock your account for 6 months up to 5 years with no option to reopen until the time has passed. It will apply to all accounts on sites operated by Rank Interactive, and you will not be able to open a new account with your details either. 

Markers of Harm – This is a system that automatically monitors your activity and behaviours on the site, looking for problematic patterns or drastic changes. If your play destabilises, you will not be able to view any promotions until it returns to normal. 

Grosvenor Casinos Responsible Gambling rating: 7 / 10

Grosvenor Casinos Banking Review: Available Payment Methods

Players on Grosvenor Casino can deposit using Visa Debit, Mastercard, PayPal, Paysafecard, or Apple Pay. This covers most major providers, but not the less common options, so is likely to cater to most customers, unless you specifically prefer a niche payment method. The minimum deposit is £5 for all payment methods except PayPal, which has a minimum of £10. It’s worth noting, however, that if you want to claim the welcome offer, the minimum deposit to do so is £20 and PayPal deposits are not eligible. 

The minimum withdrawal is £5 for all payment methods, though Paysafecard is not available for withdrawal as it uses deposit-only payment vouchers. Most withdrawals are paid out within 15 minutes which is incredibly impressive, though withdrawals to debit cards will take 1-3 working days. 

Available Payment Methods:

Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon
Paysafe Card Paysafe Card card icon
Apple Pay Apple Pay card icon

Grosvenor Casinos Payment Methods rating: 8 / 10

Grosvenor Casinos Banking Review: Depositing

Grosvenor Casino offers a variety of deposit methods; players can make a deposit with Visa Debit, Mastercard, PayPal, Paysafecard, or Apple Pay. These options cover the most popular payment providers, making it convenient for most players. However, if you use a less common payment method, you might find the selection limited. The minimum deposit is just £5 for most methods, although PayPal requires a £10 minimum. It’s important to remember that to claim the welcome offer, you’ll need to deposit at least £20, and deposits made through PayPal won’t qualify for this promotion. It’s very easy to deposit; the cashier walks you through each step with clear instructions, and it only takes a minute or so. 

Grosvenor Casinos Depositing rating: 7 / 10

Grosvenor Casinos Banking Review: Withdrawals

Withdrawals on Grosvenor Casinos are incredibly fast, with most being completed within 15 minutes. That’s for all players, not just a perk for high rollers! Debit card withdrawals unfortunately take a little longer, but still only 1-3 working days, which is surprisingly fast. You will have to withdraw to the same payment method you used to deposit, wherever possible, and the minimum withdrawal is £5 for all payment methods. The speed, ease, and convenience of withdrawals is definitely one of Grosvenor Casinos’ biggest strengths; they make it super quick and easy to get hold of your winnings with no messing around or long waits. 

Grosvenor Casinos Withdrawing rating: 8 / 10

Grosvenor Casinos Customer Service Review

There are a few options for customer service on Grosvenor Casinos. The fastest way to get answers is the FAQ section, which you can either browse or search by keyword. If your question isn’t answered here, you can connect to the live chat to message with a support agent who can help you. This is the main method of getting in touch that the site encourages you to use; we couldn’t find an email address to get in touch. There is a phone number, 0800 083 199; the live chat is a very convenient tool though, and it was useful when we had a question that wasn’t answered in the FAQs. 

Grosvenor Casinos Customer service rating: 7 / 10

Grosvenor Casinos Available Support

Phone Number 0800 083 1990
Live Chat Yes

Conclusion

Grosvenor Casinos is a solid choice for players looking for a reliable, easy-to-navigate online gaming platform. It offers a good variety of games, especially in slots and jackpots, and the welcome bonus is appealing with reasonable terms. However, some areas could be improved, such as the exclusion of PayPal from the welcome offer and a higher minimum deposit requirement for bonus eligibility. The site performs well on mobile, and customer support, while primarily through live chat, is responsive. The most standout feature of Grosvenor Casinos is the incredibly fast withdrawals, and of course the fact that the brand has a slew of brick-and-mortar casinos in case you also decide you’d like to play in person. 

Grosvenor Casinos Overall rating for Grosvenor Casinos: 7.5 / 10